Built for Zambia and Africa

The chart is in another building

Most clinics here still run on records that cannot leave the room they were written in. BwinoCare puts appointments, clinical notes, prescriptions, pharmacy dispensing and video consultations onto one record that follows the patient — and keeps that record readable when the network drops.

Register your institution

Also for pharmacies, patients and doctors already invited to a practice. Or just ask us a question.

What actually happens today

None of this is a technology problem first. It is a problem of where the information sits, and who can reach it when a decision has to be made.

Problem 01 folder_off

The record stays where it was written

A patient seen at one clinic arrives at the next with nothing but their own account of it. The history that would change today's decision — the drug that caused a reaction, the result that came back abnormal — is in a book in another building.

Problem 02 directions_walk

The patient travels for a five-minute review

Follow-ups, results and repeat prescriptions all cost a journey and a day's work, so people skip them. The ones who skip are, reliably, the ones who most needed the visit.

Problem 03 description

The pharmacy cannot verify the paper in front of them

A handwritten prescription is a signature, a legibility problem and a trust decision all at once. Nobody at the counter can tell whether it was already dispensed somewhere else.

Problem 04 visibility_off

Nobody can see the institution as a whole

Which conditions are actually walking through the door, which doctors are carrying the load, which lab orders were sent a month ago and never resulted. All of it is knowable. None of it is visible.

And what BwinoCare does about each one

  1. 01One record, from any door
  2. 02The consultation comes to them
  3. 03A prescription the pharmacy can check
  4. 04The institution, visible
Answers problem 01

One record, from any door

Booked appointments, walk-ins, video consultations and pharmacy dispensing all write to the same patient record — with a timeline that puts encounters, diagnoses, medications, lab results and vitals in the order they actually happened.

Existing records come with you. Import FHIR R4 bundles, HL7 v2 batches or CSV exports from systems like OpenMRS as a reviewable job, with a downloadable report of any row that did not map.

timeline
One patient timeline
Answers problem 02

The consultation comes to them

Video consultations, with recording, for the reviews that never needed a journey. Alongside published doctor availability and online booking, so when the trip does have to happen it happens once, at a time the doctor is actually free.

videocam
Video consultation
Answers problem 03

A prescription the pharmacy can check

Digital prescriptions carry a QR code the pharmacy scans to dispense. The record then shows what was dispensed, by whom and when — and an expired script stops working rather than quietly being honoured.

Stock moves as it is dispensed, with low-stock and expiring-soon items flagged on the pharmacy dashboard.

qr_code_scanner
Scan to dispense
Answers problem 04

The institution, visible

Illness and complaint statistics across your own patients, per-doctor appointment volume, completion and patient ratings, and institution reports you can hand to a board.

Plus an assistant you can ask in plain language — grounded in your institution’s own records and in the Zambian Standard Treatment Guidelines, never in what a model happens to remember.

Who it's for

Four kinds of user, four hubs, one record between them. Every routine action sits on the dashboard of the person who actually does it.

local_hospital
Hospitals & clinics

Run the whole institution

Doctors, appointments and patient records across departments. Inter-specialty referrals between your teams, a platform-wide clinical protocol library, consultation invoicing, and analytics over your own population.

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stethoscope
Doctors

See patients, not paperwork

Publish your availability, then work from one screen: the chart, the notes, the diagnosis and the prescription. Dose guidance and the treatment guidelines are in the same place.

Doctor sign-in arrow_forward
prescriptions
Pharmacies

Dispense against a real record

Scan a digital prescription, check it, dispense it. Inventory moves as you dispense, with low-stock and expiring-soon items flagged on your dashboard.

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person
Patients

Carry your own history

Find a doctor, book an appointment, join a video consultation, and keep your medical history, prescriptions and documents in one place instead of a folder you have to remember to bring.

Find a doctor arrow_forward
verified_user Encryption

Sensitive clinical fields are encrypted at rest, and all traffic runs over HTTPS.

cloud_done Availability

Installs as an app on phone or desktop; pages and records you have already opened stay readable offline.

history Audit trail

Changes to patient records are logged with the user who made them — and so is who opened a chart.

What makes it different

Offline 01

Works where the network doesn't

BwinoCare installs as an app on a phone or a desktop, and the pages and records you have already opened stay readable when the connection drops. Outside the main hospitals that is a requirement, not a luxury.

To be exact: reading works offline. Booking and prescribing need the connection back.

forum
Ask your own records
Assistant 02

Ask your own records

A built-in assistant answers questions about your own patient population and about the Zambian Standard Treatment Guidelines, in plain language. Records are de-identified before they leave the system, and answers cite what they came from.

Decision support, never a diagnosis. It will say when the guidelines have nothing to say.

dashboard_customize

Four hubs, no hunting

Patient, doctor, institution and pharmacy each get their own hub. Every routine action — booking, prescribing, dispensing — sits on the dashboard of the person who does it, not three menus deep.

swap_horiz

Your data stays yours

A read-only FHIR R4 API — Patient, Practitioner, Organization, Condition, Observation, MedicationRequest and Encounter — with SMART on FHIR authorization. Your records stay reachable by other systems, including the one you move to next.

fingerprint

Every access is on the record

Changes to patient records, diagnoses, prescriptions and clinical notes are logged with the user who made them. So is every chart that was opened, and every sign-in. You can read the log yourself.

Security, audit and getting your data out

verified_user

Security you can check

Role-based access on every view, multi-factor authentication available on every staff account, and encryption at rest for the most sensitive clinical fields — patient identifiers, consultation notes, diagnoses and prescriptions.

MFA TOTP + recovery codes
AES-128 Encrypted at rest
clinical_notes

Audit trail

Every change to a patient record, diagnosis, prescription or clinical note is logged with the user who made it — as is every chart opened and every sign-in.

Pricing depends on your size, not your patients

We charge for practitioner seats and staff accounts, never for the number of patients you treat. Tell us how many clinicians you have and what you are running today, and we'll quote it — fifteen minutes on a call gets you a straighter answer than a pricing table would.

Or reach us directly — Stephankalaba@gmail.com  ·  +260 764 738 169  ·  +260 776 514 959

A walkthrough on your own data, or ours

Questions we get asked

The four that come up on almost every call. Anything else, the contact form above reaches a person.

Can we migrate our existing data?

Yes. Import FHIR R4 bundles, HL7 v2 batches, or CSV — including CSV exports from systems like OpenMRS. Each import runs as a reviewable job with a downloadable error report for the rows that don't map, and re-importing the same file doesn't duplicate anyone.

Do we need reliable internet?

Not constantly. BwinoCare installs as an app, and pages and records you have already opened stay readable when the connection drops — which covers the consultation that starts while the line is down. Writing a new booking or prescription does need the connection back.

Is our data separate from other institutions'?

Yes. Every clinical query is scoped to your own doctors, the assistant can only retrieve your institution's records, and the FHIR API filters by the caller's institution on every request. The one deliberate exception is the clinical protocol library, which is shared platform-wide — we say so rather than implying it is yours alone.

Can we get our data out again?

Yes. A read-only FHIR R4 API with SMART on FHIR authorization covers patients, conditions, observations, medication requests, encounters, practitioners and organizations, so your records stay reachable by other systems — including whatever you move to after us.

Ready to get your
institution online?

Register your clinic, hospital or pharmacy, bring your doctors and patients on board, and start booking the same day.

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Register in minutes • Import your existing records • Email support included